by John Boyle | Mar 20, 2020
Citizens Advice Providing guidance through digital tools Role: Senior Product Designer With 40% of UK citizens contacting Citizens Advice at one time in their life, the charity aims to supply information and advice to a massive audience. I was brought in to aid the...
by John Boyle | Dec 8, 2019
Discovery Projects My Role: Research > Synthesis > UI Design > Workshop Facilitation Upon reviewing early results from the ‘tactical’ work around the symptom selector experience it was apparent that there was still wider discovery to be done in...
by John Boyle | Dec 6, 2019
Symptom Checking Experience Project Team: John Boyle, Michael Owen, Ben Sauer My Role: Information Architecture > UX/UI Design > User Research Positioning itself as a forward-thinking company, Babylon health had previously developed a number of cutting edge AI...
by John Boyle | Dec 6, 2019
Babylon Health Improving tools to serve patients needs Role: Senior Product Designer As one of the UK’s leading healthcare companies, Babylon Health is 6 years into its journey of “putting accessible and affordable healthcare into the hands of everyone on...
by John Boyle | Nov 18, 2018
Account Dashboard Refresh My Role: Discovery > Information Architecture > UX/UI Design > Validation A large part of the Next-Generation Website involved a brand refresh of existing areas of the British Gas website. Being the highest visited page for logged in...